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To ensure the health and safety of all our guests, certain requirements must be met before your
pet can stay with us.
For the protection of your pet and others, proof of the following vaccinations from your veterinarian is required. We strongly recommend that all vaccines be administered at least 7 days prior to arrival. This timing helps ensure the vaccines are fully effective and reduces the risk of any reactions.
- Dogs: Distemper/Parvo combo, Rabies (within the last year), Bordetella (within the last year)
- Cats: FVRCP, Rabies, Feline Leukemia. All cats must be spayed or neutered.
Medications
All necessary medications or supplements must be provided in their original bottles and precounted for the exact amount needed for the duration of your pet's stay. This ensures safe and accurate administration.
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If you have any questions about these requirements or your pet's care, please reach out-we're happy to assist you in preparing for a safe and enjoyable stay.
Toys and Bedding
We welcome you to bring your pet's own bedding, provided it is machine washable. Please note that oversized or overstuffed beds, as well as pet crates or carriers, are not permitted.
You may bring up to two toys for your pet. All toys must be larger than a tennis ball, waterproof, and clearly labeled with your name. For safety reasons, rawhide toys are not allowed due to choking hazards.
These guidelines help ensure a safe, clean, and enjoyable environment for all our guests.
Reservations
All reservations require a deposit to secure your pet's stay.
- Standard Policy: Cancellations made at least 72 hours prior to the boarding date will receive a full refund. If you choose to pick up your pet earlier than the reserved departure without providing a 3-day notice, you will be responsible for half of the remaining stay.
- Major Holidays & High-Demand Periods: For peak times-including Spring Break, Easter, Memorial Day through Labor Day, Thanksgiving, and the two weeks surrounding Christmas and New Year-a deposit of half the total stay is required to reserve your pet's spot. Cancellations during these periods must be made at least 10 days prior to the scheduled stay for a refund.
For Major Holidays
Spring Break, Easter, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas, and New Year
For these holidays, half of the total amount of the stay needs to be left as a deposit to reserve your pets stay with us. If you need to cancel, it needs to be done a minimum of 10 days prior to your pets stay with us.
