We have 48 Standard rooms that are personal rooms with A/C and heating, they lead out to private mesh covered patios and then out to large play yards. These play yards are shared between 4-5 rooms. Only family members go in to a yard together, so we do 20/25 minutes rotations between families
In our Luxury Suites building we have 18 suites that are personal rooms, they are larger than the Standard rooms and more secluded, they also come with A/C and heating and they lead out to private covered patios, and to private play yards where our guests can go in and out as they please.
Cats located in the Comfy Kitty condos (4ft tall x 3ft wide, multi-level) can enjoy the bird's-eye view from the full-scale window, or engage in more playful activities within their own sitting area. Cats are allowed out individually but can be teamed up with other feline household family members if desired.
Outdoors, our 3 acre park-like grounds feature 29 large play yards with plenty of room to run and play. We also offer 15 - minute private playtimes and private walks with our technicians. We offer a peanut butter cookie treat Kong. If you are missing your pet you can schedule a 15 minute Facetime with them.
Our dining staff will gladly serve special requests provided they are prepared in individually portioned meal packages. If you wish to use our house food, our menu features Purina One Veterinary Diet. We still recommend that you bring in your own pet's food so that way they can maintain the same diet that they are accustomed to. By switching their food suddenly, it may cause them to develop an upset stomach and not allow them to enjoy their time here with us.
Does your pet have special requests? If so, please let us know and we'll be happy to help!
We specialize in basic baths and premium baths. The spa books up fast and reservations are always recommended.
If a minor clean-up is needed, our staff will be happy to provide a bath and brush prior to departing.