Q: Is someone on the premises at night?
Q: Can you give my dogs medication?
Q: Can I bring my own bedding and toys?A: Yes, you may bring your own pet's bedding or favorite toy! Pets always feel better if they have the smells of home with them. However, please make sure that all of the items are washable and do not present a choking hazard. Toys need to be larger than a tennis ball and cannot absorb water. Due to potential choking, we do not allow rawhide bones and/or toys.
Q: Can I pick-up and/or drop-off on Sundays or after hours?
Q: Do I need to make a reservation?A: Yes, we highly advise you to make an appointment. Like all resorts, reservations enable us to staff accordingly, ensure we have adequate space available and properly plan for your pet's arrival. This is especially important during our busy times like summer, holidays or when the kids are out of school. Memorial Day, Christmas, Spring Break and Labor Day are often times booked up months in advance.
Q: What vaccinations are required?A: Canine guests need to show current proof of Rabies, Distemper/Parvo and Bordatella (vaccine for kennel cough). Bordatella needs to be current within the last six months prior to your pets boarding date. If the Kennel cough shot needs to be updated prior to boarding, it must be done at least 7 days prior to boarding. Feline guests need to show proof of Rabies, Feline Leukemia and FVRCP.
Q: Can my dogs stay in the same room?
Q: Do you offer Daycare?
Q: Does my cat ever get out of its condo?
Q: Do you offer grooming?
Q: What about climate control?
Q: Can my dog and cat stay together?
Q: Can I tour your facility?
Q: Do my pets need to be spayed or neutered?
Q: Does my dog have to have a flea and tick treatment?A: To ensure guest comfort, all owners are required to provide proof of flea and tick treatment prior to boarding. All pets will be inspected for fleas prior to acceptance into the resort. If your pet is clean you will have the option of purchasing Biospot, for a nominal fee, or you may bring in and apply your own flea and tick treatment in the presence of one of our staff members. Dogs infested with fleas will be dipped and treated accordingly at the owner's expense.
Q: Do you have a veterinarian on the premises?
Q: Can I have someone else pick up my pet?
Q: Can I call and check up on my pets?
Q: Do dogs get outside time often?